Privacy Policy

1. Device & Usage Information

When you visit VirtualVillageMom.com, certain information may be collected automatically about your device and your interaction with the Site. Depending on your device, browser, settings, consent choices, and the technologies in use, this may include:

• Browser and device information
• Operating system information
• Approximate geographic information
• IP address or information derived from it
• Time zone and language settings
• Pages and products viewed
• Referral sources and search information
• Dates, times, and duration of visits
• Website interactions and navigation activity
• Cookie and similar technology identifiers

We refer to this type of information collectively as Device and Usage Information.

2. Order & Transaction Information

When you make or attempt to make a purchase, we may collect information necessary to process and administer the transaction, including:

• Name
• Email address
• Billing information
• Billing address
• Shipping information when relevant to a physical product
• Phone number when provided or required
• Products purchased or attempted to be purchased
• Order status and transaction information
• Applicable coupon or referral information

Payment transactions may be processed through third-party payment processors. Payment-card and other payment information may therefore be collected and processed directly by the applicable payment provider rather than stored directly by VirtualVillageMom.

We refer to information associated with purchases and attempted purchases as Order Information.

3. Information You Provide Directly

We may also collect information you choose to provide when you:

• Create or manage an account
• Register for the VirtualVillageMom Ambassador Program
• Submit a contact or resource-request form
• Request a free educational resource
• Subscribe to communications
• Contact customer or Ambassador support
• Participate in surveys, research, or other activities where applicable
• Otherwise communicate with VirtualVillageMom

This information may include your name, email address, contact information, account information, communication content, professional or business information, and other information you voluntarily submit.

6. How We Use Personal Information

Depending on your interaction with VirtualVillageMom, we may use information we collect to:

• Process and administer purchases
• Provide access to digital products and services
• Fulfill physical-product orders when applicable
• Send order confirmations, receipts, and service communications
• Respond to questions and support requests
• Provide requested resources or information
• Administer customer and Ambassador accounts
• Track eligible Ambassador referrals and commissions
• Measure and improve website performance
• Understand how users interact with the Site
• Protect against fraud, abuse, security threats, and unauthorized activity
• Maintain business, tax, accounting, and transaction records
• Comply with applicable legal, regulatory, and platform requirements
• Send marketing communications when permitted and consistent with your choices

7. YouTube & Google Account Authorization

Our YouTube API integration uses Google OAuth 2.0 authorization. VirtualVillageMom does not request, collect, or store your Google or YouTube password. Authentication is handled by Google, which provides authorization tokens permitting our API Client to perform authorized actions.

8. YouTube API Data We Access & Use

In connection with the internal tool, VirtualVillageMom may access and process YouTube API data necessary to identify selected videos and channels and to manage authorized comments.

This may include:

• YouTube video IDs
• Channel IDs
• Video titles
• Channel information
• Publication information
• Comment text
• Comment IDs
• Other information returned by the YouTube Data API as necessary for the authorized operation

The API Client is an internal VirtualVillageMom business tool and is not offered to the general public.

VirtualVillageMom does not sell YouTube API data and does not permit unauthorized third parties to access YouTube API data obtained through the API Client.

9. Google & YouTube Policies

Use of features that interact with YouTube API Services is also subject to applicable Google and YouTube terms and policies.

Google Privacy Policy:
Google Privacy Policy

YouTube Terms of Service:
YouTube Terms of Service

YouTube API Services Terms of Service:
YouTube API Services Terms of Service

10. Revoking Google/YouTube Access

A user who has authorized our API Client may review or revoke the API Client’s access through Google’s account security and connections controls.

Manage Google Account Connections

When authorization is revoked, VirtualVillageMom will cease using that authorization and will handle applicable stored YouTube API data in accordance with YouTube API Services policies and applicable requirements.

11. Requesting Deletion of YouTube API Data

An authorized user may contact VirtualVillageMom to request deletion of YouTube API data associated with that user’s authorization.

When a user directly requests deletion of applicable stored data, VirtualVillageMom will delete the applicable data as soon as possible and within seven calendar days, subject to applicable requirements.

Deleting data stored by VirtualVillageMom does not delete data stored independently by YouTube. Content or data stored by YouTube must be deleted through YouTube or an authorized API Client that supports the applicable deletion functionality.

Requests may be sent to admin@virtualvillagemom.com .

12. YouTube API Data Retention

YouTube API data is retained, refreshed, or deleted in accordance with applicable YouTube API Services policies and the purposes for which the applicable authorization was granted.

VirtualVillageMom does not use authorization to retain YouTube API data indefinitely without regard to applicable YouTube requirements.

13. Changes to YouTube API Access

If VirtualVillageMom materially changes the YouTube API data it accesses or the purposes for which authorized data is used, this Privacy Policy will be updated as appropriate and any additional consent required by applicable YouTube policies will be obtained.

14. Service Providers

VirtualVillageMom may share or make information available to service providers that help us operate our website and business, such as providers supporting:

• Website hosting and infrastructure
• E-commerce and digital-product delivery
• Payment processing
• Email and communications
• Website forms
• Analytics and measurement
• Affiliate and Ambassador Program administration
• Fraud prevention and security
• Technical and professional services

These providers may process information as necessary to perform services for VirtualVillageMom and are subject to their own contractual, legal, and privacy obligations.

15. Legal & Protective Disclosures

We may disclose information when reasonably necessary to comply with applicable law, regulation, legal process, subpoena, court order, or other lawful governmental request.

We may also use or disclose information where reasonably necessary to protect the rights, property, security, or safety of VirtualVillageMom, our customers, Ambassadors, users, or others; investigate fraud or abuse; enforce agreements; or establish, exercise, or defend legal claims.

16. Business Transactions

Information may be transferred or disclosed as part of a merger, acquisition, financing, restructuring, sale of assets, reorganization, bankruptcy, or other business transaction, subject to applicable legal requirements.

19. European Economic Area, United Kingdom & Similar Jurisdictions

Where applicable law provides these rights, individuals may request access to, correction of, deletion of, restriction of, or portability of personal information, or may object to certain processing.

Where required, personal information may be processed to perform a contract with you, comply with legal obligations, based on consent, or for legitimate business interests recognized by applicable law.

VirtualVillageMom is based in the United States. Information may therefore be processed in or transferred to the United States or other jurisdictions in which our service providers operate, subject to applicable legal requirements.

20. U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state law. Depending on the law and circumstances, these may include rights to know or access certain personal information, request correction or deletion, obtain a copy of certain information, or exercise applicable choices concerning particular forms of data processing.

To submit a privacy request, contact admin@virtualvillagemom.com . We may need to verify a request before fulfilling it.

22. Minors

Some VirtualVillageMom educational content, including portions of the Truth Talk educational program, is designed to be relevant to adolescents. The availability of educational content for adolescents does not mean that every website feature, transaction, account type, or service is intended for independent use by a minor.

Purchasing, account registration, data collection, research participation, communications, and other activities involving minors will be handled in accordance with applicable law and any applicable parental or guardian consent requirements.

VirtualVillageMom does not knowingly seek to collect personal information from children in a manner prohibited by applicable law.

If you believe a child has provided personal information to VirtualVillageMom in circumstances that should not have occurred, please contact us so that we can review the matter and take appropriate action.